ORDERS & SALES POLICY
ORDERS: To order an item, send us an email with the species name, specimen number, your name and shipping address. We will get
back to you ASAP.
We are currently accepting VISA/MC/Discover/American Express, PayPal,
domestic and international money orders for payment. All sales should be paid in $US DOLLARS.
Please let us know within
10 days if you do not like the specimen or if it is damaged and then drop it in the mail within 14 days of receipt and your money
will be refunded, less shipping costs (3 weeks allowed for international orders).
DOMESTIC SHIPPING: Shipping within the United
States is via INSURED US MAIL unless otherwise specified.Valuable orders may be sent via registered mail which takes a few extra days
and is worth it for the security and insurance savings. We will charge only estimated costs for postage. Oversized specimens could
be charged more depending on weight. Most domestic shipping charges run $7-$15.
INTERNATIONAL SHIPPING: Orders
will be shipped airmail (extra cost of $6 to $10), unless otherwise requested. We assume responsibility for loss or damage en
route , for couriered, tracked shipments only, not for airmail. We will email you the international shipping costs before we
ship your package. We encourage our customers to spend the few extra dollars for FEDEX shipment (1 pound costs $30-$50 to
ship). Larger weight orders will be charged an amortized portion. These packages usually will be received in 2-4 days.
SALES TAX: Utah residents will be charged a 6.75% tax on your total purchase.
FOR first time buyers,
please tell us where you heard about our website so that we can target our advertising budget - THANK YOU!